Shipping & Delivery Information
When will my order be processed?
All orders are handled and shipped out from our warehouse overseas. Please allow extra time for your order to be processed during holidays and sale seasons.
We process orders between Monday and Friday. Orders will be processed within 3-5 business days from the order date and shipped the next day after the processing day. Please note that we don't ship on weekends.
How long will it take to receive my order?
Due to increasing demand, orders will be processed within 3-5 business days from the order date and shipped the next day after the processing day. As soon as your product ships, you'll receive a tracking number that will let you keep tabs of where your order is at all times. Please allow up to 7-20 business days for your packaged to be shipped and delivered. Shipping times may vary depending on the product as well as your country. Please note this is just an estimate. The actual delivery times for your order may vary significantly depending on circumstances; this includes any customs delays, weekends, holiday periods and any unforeseen circumstances.
* Due to the COVID-19 pandemic, shipping and delivery times may be extended depending on where you live. We ask and thank you for your patience while waiting for your products to arrive during these times.
Will I be charged with customs and taxes?
The prices displayed on our site are tax-free in US Dollars, which means you may be liable to pay for duties and taxes once you receive your order.
Import taxes, duties and related customs fees may be charged once your order arrives at its final destination, and are determined by your local customs office.
Payment of these charges and taxes are your responsibility and will not be covered by us. We are not responsible for delays caused by the customs department in your country. For further details of charges, please contact your local customs office.